Maintaining the confidence of consumers and rewarding their loyalty during the Covid-19 pandemic has been more pivotal than ever for retailers across the UAE, especially as they tackle a new set of challenges, experts said.
Anastasia El Hage, founder and CEO of HUBB Global Group, observed that while consumers are drawn towards more high-end products in the UAE, with the current crisis, people have begun purchasing more local products to not only promote smaller businesses, but to also support the local economy.