Alvaria Announces Expansion of Avaya Partnership
Alvaria® is pleased to announce the expansion of our partnership with Avaya, a leading provider of enterprise customer experience solutions, to include the Alvaria CX™ platform in our joint delivery of enterprise-scale high performance solutions for omnichannel-compliant outbound customer engagement.
Alvaria CX will be available in the Avaya One Source store by the end of May. Alvaria will be demonstrating the Alvaria CX high performance omnichannel outbound campaign capabilities to Avaya customers and partners at Avaya ENGAGE in Denver, Colorado, May 13th – 15th. Alvaria CX expands on the Alvaria capabilities available with Avaya by providing additional compliance options and deployment solutions in the customer environment of choice – on-premises, private cloud, public cloud, virtual private cloud (VPC), hybrid.
Omar Javaid, SVP and Chief Product Officer at Avaya, “The pairing of the Alvaria outbound campaign and compliance management tools with Avaya Experience Platform™ enabled call center agents helps address the needs of Avaya’s enterprise customers who have sophisticated outbound engagement strategies and the partners who support them.”
“With the addition of Alvaria CX now available as part of the Alvaria portfolio through Avaya and their channel partners, we continue to build our partnership and offer the Avaya global partner network and customers the opportunity to provide premier proactive outreach solutions,” said Jeff Cotten, Alvaria CEO.
