Customers cite the safety of goods during transit as a top concern, according to a new survey
According to a new customer survey conducted by Writer Relocations, respondents cited the safety of their goods during transit as their top concern. Some key worries are damaged valuables, delays in shipment and unpleasant surprises.
Writer Relocations, a leading global relocation company, strengthens its commitment to customer satisfaction by implementing robust measures to ensure the safety and security of goods during transit.
Positive customer feedback confirms the effectiveness of the enhanced safety protocols in providing excellent care and protection for belongings during the relocation process.
Simon Mason, Chief Operating Officer and Chief Revenue Officer of Writer Relocations (seen in the featured image), said: “Our clients entrust us with their most valuable possessions, and we take this responsibility seriously. As a global customer-centric organisation, we invest heavily in training, materials, and technology to ensure unparalleled safety for their goods during transit.”
At the core of Writer Relocations’ safety-centric ethos lies a highly trained team of professionals adept at handling the intricacies of packing, loading, transportation, and unpacking.
Through rigorous training programmes, each team member acquires the expertise necessary to execute proper handling techniques, adhering to industry-leading best practices and ensuring the utmost care for customers’ possessions.
To elevate safety standards during transit, Writer Relocations relies on cutting-edge packing materials and techniques.
The company exclusively employs durable and secure materials, including specialised boxes, crates, and padding, effectively shielding items from potential damage.
Fragile belongings receive additional attention and protection, with meticulous measures implemented to minimize the risk of breakage or harm.
In tandem with state-of-the-art packing methodologies, Writer Relocations maintains a modern fleet of vehicles equipped with advanced safety features.
Regular maintenance checks and strict adherence to safety protocols guarantee a secure environment for the transportation of goods. By prioritising the upkeep and optimal functioning of their fleet, Writer Relocations ensures that clients’ belongings remain safeguarded throughout the entirety of the journey.
Complementing these efforts, Writer Relocations offers clients comprehensive insurance coverage options, further augmenting the safety net surrounding their belongings.
With a diverse range of insurance plans tailored to meet specific needs, customers gain an extra layer of protection and peace of mind, mitigating any concerns related to unforeseen circumstances.
For over 70 years, Writer Relocations has been a critical player in the global relocation industry, providing end-to-end services in the people and asset mobility space. Writer Relocations annually manages over 8,000 relocations, making it one of the preferred premium mobility players.
With a presence across eight countries and a partner network across 190 countries, the company manages relocations for employees and executives of over 3,000 customers worldwide.
