New data from global communications platform Infobip shows customers prefer conversational experiences on the day of Black Friday, driven by rich channels. Infobip recorded new levels of total customer communications interactions on its platform this year, with 3.4bn interactions on
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TRACCS, the largest independent and homegrown communications consultancy in the MENA region, and Accordience, the parent company of global agency brands Grayling, Citigate Dewe Rogerson, Cirkle, Red Consultancy, and movement, announced a strategic global partnership bringing together decades of proven expertise and experience. This affiliation enables access to integrated,
In A First For MEPRA The Abu Dhabi-headquartered Middle East Public Relations Association (MEPRA) has unveiled new guidelines to regulate the use of Artificial Intelligence (AI) within the communications sector in the Middle East region. The guidelines, a product of MEPRA’s AI Committee and ChatGPT’s expertise are a valuable resource for PR industry