Customer Experience

NEWS DESK

Intellect launches eMACH.ai WealthForce.AI in the Middle East region

News Desk 1 18/09/2024

IntellectAI, the AI-focused business unit of Intellect Design Arena, announced the launch of its cutting-edge wealth platform, WealthForce.AI, for the Middle East market. Composed on eMACH.ai, this transformative platform is designed to empower Relationship Managers (RMs) by leveraging

Business Events

Dubai gets set for CX Global Summit Middle East 2024

News Desk 2 15/07/2024 0

From September 17-18 in Dubai Fortinus Events, the Singapore-headquartered events specialist, will host the CX Global Summit Middle East 2024 trade event in Dubai from September 17 to 18, 2024. CX Global Summit Middle East 2024 promises to be the perfect platform to shape the future of customer experience in the Middle East region. It […]

NEWS DESK

7X Unveils Ambitious Expansion Plans to Strengthen Global Network and Enhance Customer Experience

News Desk 2 03/07/2024

7X, previously known as Emirates Post Group, announced key expansion plans as part of the brand’s new strategy introduced earlier this year, aiming to strengthen its diverse portfolio and enhance both its domestic and global reach. The group also highlighted the expansive reach and robust capabilities of its subsidiaries – Emirates Post, EMX, EDC, and […]

NEWS DESK

Customer Experience Live Show Middle East 2024

News Desk 2 01/05/2024

In today’s complex business environment, achieving operational efficiency is paramount for businesses in the Middle East. The annual Customer Experience Live Intelligence Report 2024 highlights one of the most striking revelations that a staggering 72% are keen to attain operational efficiency with 49% of them leveraging digital experiences for the same.  This

NEWS DESK

Stellantis MEA Elevates Customer Experience

News Desk 2 25/04/2024

Stellantis Middle East and Africa celebrated this April 18th in Istanbul, Turkey the success of its first Customer Centricity Competition, an innovative event that brought together our network front liners exceptional talent from across the MEA region. The competition showcased the skills and expertise of professionals in four distinct categories: Sales Advisor, Service