Customers

NEWS DESK

Dubai Municipality organizes 38 forums for customers since the beginning of 2023

News Desk 1 28/09/2023

Dubai Municipality organized 38 diverse customer forums since the beginning of 2023, during which 528 clients from 51 specializations and subsectors attended out of a total of 60 categories in the client portfolio. An overall 189 outputs and proposals for improvement opportunities were

Transport

Customers cite the safety of goods during transit as a top concern, according to a new survey

News Desk 1 20/09/2023

According to a new customer survey conducted by Writer Relocations, respondents cited the safety of their goods during transit as their top concern. Some key worries are damaged valuables, delays in shipment and unpleasant surprises. Writer Relocations, a leading global relocation company, strengthens its commitment to customer satisfaction by implementing robust measures

Tech

Dell Technologies Expands AI Offerings to Accelerate Secure Generative AI Initiatives

News Desk 2 31/07/2023

Dell Technologies (NYSE: DELL) introduces new offerings to help customers quickly and securely build generative AI (GenAI) models on-premises to accelerate improved outcomes and drive new levels of intelligence.  New Dell Generative AI Solutions, expanding upon our May’s Project Helix announcement, span IT infrastructure, PCs and professional services to simplify the

Business

Emirates NBD elevates WhatsApp banking service, offering increased convenience and accessibility to customers

News Desk 2 11/07/2023

Dubai, UAE, 11 July 2023: Emirates NBD, a leading banking group in the MENAT (Middle East, North Africa and Türkiye) region, has launched an enhanced and upgraded version of its WhatsApp banking service, providing customers with a convenient, secure and reliable digital banking experience like never before. Emirates NBD WhatsApp banking allows customers to seamlessly […]

NEWS DESK

Companies with robust omnichannel customer engagement retain an average 89% of their customers

News Desk 2 30/05/2023

Dubai, UAE, 30 May 2023: Studies reveal that the average customer engagement rate of marketing campaigns used in three or more channels is 38.96%, while single channels recorded only 5.4% of customer loyalty. According to ValueFirst, a global leader in enterprise communication services, headquartered in Dubai, omnichannel marketing is of great importance in today’s

NEWS DESK

GapMaps introduces GapMaps Connect to customers in KSA

News Desk 2 03/05/2023

KSA, May 3, 2023: GapMaps, a leading location intelligence services provider across 23 countries, announced the launch of GapMaps Connect for KSA clients using GapMaps Live – a cloud-based mapping platform used by some of the world’s biggest brands to make important location decisions with increased confidence and reduced risk. This new feature allows GapMaps […]

NEWS DESK

All-new, All-electric 2025 Ram 1500 REV Unveiled

News Desk 2 06/04/2023

April 6, 2023 – Dubai, United Arab Emirates. – The all-new, all-electric 2025 Ram 1500 REV – the first battery-electric light-duty pickup truck from Ram Truck – makes its world debut today at the New York International Auto Show. The entire Ram lineup will provide customers with electrified solutions that deliver disruptive, leading-edge advanced technology […]

NEWS DESK

2 million customers enrolled in the loyalty programme

News Desk 2 12/01/2023

Dubai, UAE- 12 January 2023: Al Ansari Exchange, announced today that it enrolled 2 million customers on its omnichannel loyalty programme, Al Ansari Exchange Plus rewards. The programme allows customers to earn points on their qualifying transactions at any of the Al Ansari Exchange branches across the UAE, or through the Al Ansari Exchange app […]