3rd Edition CX & Loyalty Summit & Awards KSA 2024 set for Riyadh
Regional industry to network at event
The 3rd Edition CX & Loyalty Summit & Awards KSA 2024 is gearing up to be a landmark event. It will bring together industry leaders and visionaries on September 24-25, 2024, at the InterContinental Riyadh.
Organised by Verve Management and co-hosted with the 5th Annual Future Banks Summit & Awards KSA 2024 from September 24-25, 2024, the summit promises an in-depth exploration of the evolving landscape of customer experience (CX) and loyalty.
The summit will feature a robust agenda, including keynote sessions, expert panels, and live case studies. Attendees can engage with cutting-edge approaches in CX, such as AI-driven personalisation and immersive engagement platforms. These insights are poised to revolutionise how brands interact with their audiences in the digital era.
Middle East News 247 is an official Media Partner of the 3rd Edition CX & Loyalty Summit & Awards KSA, 2024.
Speakers’ lineup
Among the key speakers at the 3rd Edition CX & Loyalty Summit & Awards KSA, 2024 are: Mosa Bin-Sallam, CX Excellence Director at the Ministry of Human Resources and Social Development; Hussein Bin Abdelrahman, Head of Loyalty Program & Partnerships at BinDawood Holding; Mustapha Elkhansa, Marketing Director for Projects – Digital – Loyalty at Marriott International; Bashayer M, Head of Guest Experience & Quality at Mövenpick Hotels & Resorts – Accor; Hazem El Zayat, Chief Experience Officer MENA at Ogilvy One; Enad Abu Naser, Rewards & OD Director at Vision Bank; Zahra Alsamarae, Director of Customer Operations & Customer Experience at Integral; Ayman Lafe Al Aqel, Executive Director of Customer Experience and Digital Channels at National Water Company; Ahad Hamza Nihal, Group Marketing Director at Abdullah Al Othaim Investment Co.; and Abdullah Khirullah, Director of Digital & Social Care Operations at Mobily.
Awards ceremony
The summit will also spotlight the MENA CX & Loyalty Awards 2024, celebrating outstanding achievements in CX and loyalty. This awards ceremony will highlight brands that excel in creating exceptional customer experiences and implementing transformative retention strategies.
Supported by leading partners such as Unifonic, Capillary, and Thriwe, the 3rd Edition CX & Loyalty Summit & Awards KSA 2024 will offer a platform for exploring the latest CX strategies, digital transformation technologies, and best practices to enhance organisational CX, employee experience (EX), and customer loyalty.
Participants will benefit from a dynamic agenda featuring insightful presentations, interactive panel discussions, and keynote addresses from globally renowned experts. The summit provides ample networking opportunities to connect with specialists and forge valuable partnerships.
For more information and to register for the 3rd Edition CX & Loyalty Summit & Awards KSA 2024 visit https://ksa.cxloyaltymena.com/
Featured image: File photo of a panel discussion at the 2nd Edition CX & Loyalty Summit & Awards KSA 2023. Credit: Verve Management
