Cognizant and McDonald’s renew strategic partnership
To drive innovation in AI
Cognizant and McDonald’s Corporation have announced a multi-year extension of their strategic partnership, initially formed in 2017. The renewed agreement will continue to leverage cutting-edge technologies to improve McDonald’s operational efficiency, customer experience, and staff enablement.
Cognizant will support McDonald’s in key areas, including Global Finance Systems and Human Capital Management. These areas cover essential functions such as payroll processing, franchisee management, master data management, and legal applications. This collaboration aims to streamline McDonald’s operations while accelerating its digital transformation.
Anup Prasad, Senior Vice President and Head of Cognizant’s Consumer Business Unit, commented: “We are excited to extend and expand our partnership with McDonald’s. Our ongoing collaboration has played a key role in transitioning McDonald’s from legacy systems to a modern, cloud-based infrastructure, driving substantial value.
“This partnership reflects our shared commitment to harnessing technology to drive business success, and we look forward to applying our cutting-edge platforms like Cognizant Neuro IT Operations and SkygradeTM to deliver enhanced agility, reliability, and observability.”
The agreement will see the continued application of Cognizant’s product expertise, digital engineering, and quality assurance services alongside Cloud, Enterprise AI, and Generative AI innovations. McDonald’s will benefit from Cognizant’s deep domain knowledge in the food services industry.
JT Scott, Vice President of Global Technology Enterprise Products and platforms at McDonald’s, stated: “Cognizant has been an essential partner in streamlining our enterprise applications and advancing our cloud journey.
“Their deep expertise in global finance and people systems has enabled us to focus on delivering excellent customer experiences. We’re excited about the innovations the next few years will bring as we continue to collaborate and embrace new technologies.”
The strategic partnership highlights both companies’ dedication to technological excellence and innovation, positioning them for continued success in the global restaurant industry.
Image: Cognizant will support McDonald’s in key areas. Credit: Shutterstock
Last Updated on 15 hours by News Desk 2
