Agentic AI

NEWS DESK

Genesys Expands Agentic AI Capabilities to the Middle East with Arabic Support for Genesys Cloud AI Studio

PR News Desk 14/10/2025

October 14, 2025 – Genesys®, a global cloud leader in AI-powered experience orchestration, today announced the availability of Arabic language support for Genesys Cloud™ AI Studio, bringing the company’s latest agentic AI innovations to enterprises across the Middle East. Introduced at GITEX

NEWS DESK

Extreme Networks at GITEX 2025: Transforming the Industry with Agentic AI, Reducing Networking Tasks from Hours to Minutes

PR News Desk 08/10/2025

Extreme Networks, Inc. a leader in AI-powered networking automation, will participate in GITEX Global 2025, October 13–17 at the Dubai World Trade Centre. The company will showcase Extreme Platform ONE, which integrates conversational, multimodal, and agentic AI to cut networking tasks from hours to minutes. Extreme will also spotlight customer success stories, including

NEWS DESK

Ooredoo Kuwait and Infobip bring New Era of Conversation Customer Experience powered by Agentic AI

PR News Desk 06/10/2025

Ooredoo Kuwait, a leading telecommunications and ICT service provider, has partnered with Infobip, a global leader in cloud communications, to bring the Conversational Experience Orchestration Platform (CXOP) powered by Agentic AI to the Kuwaiti market. This strategic collaboration enables businesses to deliver next-generation customer engagement while positioning Ooredoo

NEWS DESK

Dyna.Ai to Expand in the Kingdom of Saudi Arabia with Launch of Arabic Agentic AI Suite and AI Employees for Economy-wide Application

PR News Desk 15/09/2025

Dyna.Ai (www.dyna.ai), a leading global AI-as-a-Service company, today announced its intent to further invest and grow its presence in the Kingdom of Saudi Arabia (KSA). Following the opening of its Riyadh office, Dyna.Ai will build on its partnerships with leading financial institutions in the Kingdom to accelerate the implementation of artificial

NEWS DESK

Agentic AI: Engineering Empathy at Scale in Customer Experience

PR News Desk 10/09/2025

With customers demanding faster, more personalized, and more meaningful interactions, traditional models of customer experience are failing to keep pace. IT Max Global, a leading innovation and IT services provider, today unveiled how Agentic Artificial Intelligence (AI) can reinvent the way organizations engage with their customers—bringing together automation,

NEWS DESK

Moving Beyond Passive Use to Proactive Involvement

PR News Desk 29/08/2025

The security and video management industry is on the brink of a transformative shift, ushered in by Agentic AI. This represents a new wave of artificial intelligence that goes beyond automation. Unlike traditional AI, which passively analyzes data and requires human intervention to act, Agentic AI is designed to take the initiative. It can make […]

NEWS DESK

LambdaTest Unveils Media Injection for Real Device Testing

PR News Desk 15/08/2025

LambdaTest, a unified agentic AI and cloud engineering platform, has launched Video Injection capability in Media Injection for real device testing, bringing powerful support for testing camera and video-based app functionalities at scale. This new capability empowers developers and QA teams to simulate image and video capture scenarios on real Android and iOS

NEWS DESK

Unit 42 by Palo Alto Networks Develops Agentic AI Attack Framework

PR News Desk 13/08/2025

The integration of AI into adversarial operations is fundamentally reshaping the speed, scale and sophistication of attacks. As AI defense capabilities evolve, so do the AI strategies and tools leveraged by threat actors, creating a rapidly shifting threat landscape that outpaces traditional detection and response methods. This accelerating evolution necessitates

NEWS DESK

Mozn Launches Agentic AI for Financial Crime Prevention, Strengthening Regional Leadership at Seamless Middle East 2025

PR News Desk 21/05/2025

Mozn, a regional leader in enterprise AI technologies, has announced the addition of Agentic AI to its flagship FOCAL platform—at  Seamless Middle East 2025 in Dubai. FOCAL’s new Agentic AI leverages machine learning to streamline investigations, uncover hidden patterns, and deliver clear, explainable insights to accelerate decision-making. Mozn has also announced the

NEWS DESK

AI and Agentic AI Take Center Stage as Customer Experience Live Show Middle East 2025 Charts the Future of CX in the region

PR News Desk 15/05/2025

In a region undergoing a digital renaissance, AI — and more critically, AI-powered experiences and Agentic AI — have emerged as the defining force behind customer experience transformation. This paradigm shift took center stage at the Customer Experience Live Show Middle East 2025, the region’s most prestigious CX leadership gathering, where the newly released Customer

NEWS DESK

Microsoft highlights critical role of Agentic AI in shaping the future of cybersecurity at GISEC Global 2025

PR News Desk 06/05/2025

Microsoft today spotlighted the future of cybersecurity with Agentic AI, autonomous, AI-powered agents purpose-built for defending against evolving cyber threats. At GISEC Global 2025, the Middle East and Africa’s largest cybersecurity event, Microsoft is spotlighting how Agentic AI is transforming cybersecurity – equipping organizations with intelligent agents capable of

NEWS DESK

LTIMindtree Announces Strategic Partnership with Google Cloud to drive Business Transformation with Agentic AI

PR News Desk 01/04/2025

LTIMindtree [NSE: LTIM, BSE: 540005], a global technology consulting and digital solutions company, today announced the expansion of its global strategic partnership with Google Cloud. As a part of this collaboration, LTIMindtree will leverage offerings powered by Google Cloud technology using Agentic AI to boost business growth and redefine cloud landscape for