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Cisco Unveils CX Predictions: AI, Personalization, and Proactive Engagement Take Center Stage

Cisco has shared its predictions for a fundamental transformation in customer service. Advancements in artificial intelligence, hyper-personalization, rich communication services, and unified data are expected to enhance customer loyalty and address rising expectations in the Middle East and beyond. For many organizations, delivering an outstanding CX remains a challenge;
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Cisco and Real Madrid Expand Partnership to Redefine Sports Innovation with AI and Connectivity

Cisco and Real Madrid have announced the multi-year extension of their long-standing global partnership, reaffirming Cisco’s position as an Official Technology Partner of the club. This agreement will incorporate Cisco’s advanced technology at the Santiago Bernabéu Stadium and significant enhancements to Real Madrid Sports City – the club’s official training complex.
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Cisco Talos: Cybercriminals Increasingly Exploit AI and Language Models to Enhance Attacks

Cisco Talos, one of the world’s most trusted threat intelligence teams, has published a new report revealing how cybercriminals are increasingly abusing artificial intelligence (AI) tools – particularly large language models (LLMs) – to enhance their operations and evade traditional defenses. The findings highlight how both custom-built and jailbroken (modified)
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Tech Mahindra Partners with Cisco to Launch Managed Services for Multicloud Defense

Tech Mahindra (NSE: TECHM), a leading global provider of technology consulting and digital solutions to enterprises across industries, today announced the launch of a new managed services offering for Cisco Multicloud Defense, a component of Cisco’s Hybrid Mesh Firewall. Tech Mahindra’s managed services offering will provide enterprises with robust cloud security solutions
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NTT DATA Launches AI Powered Software Defined Infrastructure Services for Cisco Products

NTT DATA, a global leader in digital business and technology services, is marking a major milestone in its 30-year collaboration with Cisco by launching AI powered Software Defined Infrastructure services (SDI) for Cisco’s infrastructure and software products. This latest evolution reinforces the companies’ longstanding partnership, aimed at helping organizations modernize
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Cisco Powers Secure Infrastructure for the AI Era

Cisco (NASDAQ: CSCO) today unveiled new innovations to help companies adapt and transform in the AI era. Enterprises are under pressure to accelerate secure AI adoption and drive value from AI investments. To help organizations meet these opportunities, Cisco continues to reimagine the datacenters and workplaces of the future.    “Cisco is delivering the
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Cisco Study Reveals 96% of organizations in the UAE leverage AI for threat intelligence, pressing need for more skilled cybersecurity professionals

According to Cisco’s 2025 Cybersecurity Readiness Index, a total of 30% of organizations in UAE have achieved the ‘Mature’ or ‘Progressive’ levels of readiness required to effectively withstand today’s cybersecurity threats. This represents an improvement from last year’s Index, however further efforts are required to address cybersecurity preparedness as
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Cisco launches Quantum Entanglement Chip and research lab to enable scalable quantum networks

Cisco accelerates path to quantum internet with new networking technologies Cisco announced the development of quantum networking technology that lays the foundation for the quantum internet, potentially bringing practical quantum computing forward by decades, accelerating the timeline for real-world quantum computing and networking applications to just 5 – 10 years.
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Cisco Joins Stargate UAE Initiative

Cisco (NASDAQ: CSCO) the global leader in networking and security, today announced the signing of a Memorandum of Understanding (MoU) to join the Stargate UAE consortium as a preferred technology partner. The strategic MoU, signed by Cisco’s Chair and Chief Executive Officer Chuck Robbins together with other consortium partners, G42, OpenAI, Oracle, NVIDIA and SoftBank
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G42 and Cisco to Extend Strategic Partnership to Drive AI Innovation and Infrastructure Development

G42, the UAE-based global technology group, today announced the signing of a Memorandum of Understanding (MoU) with Cisco, the global leader in networking and security, laying the groundwork for a strategic collaboration aimed at advancing artificial intelligence (AI) innovation and infrastructure development across public and private sectors. The agreement was presented
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Cisco Recognized as a Leader in the Gartner® Magic Quadrant™ for Data Center Switching

Cisco has been named a Leader in the inaugural Gartner® Magic Quadrant™ for Data Center Switching, recognized for its strong Ability to Execute and Completeness of Vision. Data center networking has undergone a profound transformation with the rise of AI. What once were simple data repositories with connectivity are now mission-critical infrastructures powering advanced
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Cisco Paves the Way with Agentic AI Collaboration

Cisco unveiled its vision for agentic AI collaboration, along with new AI-powered collaboration solutions designed to create futureproofed experiences for customers, employees and IT teams. Cisco is driving toward a future where AI anticipates customer and employee needs, addresses challenges, fulfils intent and further enhances productivity for all. New agentic AI
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Identity-based attacks emerged as a dominant threat

Cisco Talos, one of the world’s most trusted threat intelligence teams, has released its annual report, ‘Cisco Talos 2024 Year in Review’, sharing strategic insights into the evolving cybersecurity global landscape. The report, based on telemetry from over 46 million global devices across 193 countries and regions, including the Middle East, analyzes the most
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Cisco Redefines Data Center Architecture with New Smart Switches, Embedding Services Directly into the Network

Cisco (NASDAQ: CSCO) announced a family of data center Smart Switches, disrupting traditional data center network design by enabling networking and security services in a compact all-in-one solution. Utilizing programmable AMD Pensandoâ„¢ data processing units (DPUs), the switch functions as a high-capacity, multifunctional service-hosting device, architecturally
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Cisco @ Mobile World Congress 2025

Cisco (NASDAQ: CSCO), the worldwide leader in networking and security, announced networking innovations that empower service providers to introduce differentiated services and deliver assured, AI-connected experiences at scale. Cisco’s Agile Services Networking fundamentally evolves how service providers build and operate their networks—opening new ways to