CXG, a global leader in luxury customer experience consulting and data-driven strategies for over 220 luxury brands, has released an illuminating new report revealing a significant value gap in the travel retail sector. Titled “Revolutionizing Travel Retail: A 2025 Industry Analysis and
CXG
CXG, a globally renowned leader in luxury customer experience and data-driven consulting, has appointed Mathieu Sancet as Vice President – Automotive Industry. With over 15 years of leadership across the premium and luxury automotive sector, Mathieu will spearhead CXG’s strategic expansion in the automotive space, overseeing global initiatives designed to enhance
A comprehensive report published by CXG, a leading consulting and solutions firm specialising in enhancing brand performance through innovative customer and employee experience strategies, has unveiled the key forces transforming the luxury landscape. Titled “Key Themes Driving the Future Luxury Market: 2025 and Beyond,” the research provides valuable insights












