Home Posts tagged Patient Care

Patient Care

NEWS DESK

Exotel’s Intelligent Communication Platform Enhances Patient Care and Efficiency at Medcare Hospitals

Exotel, a leading customer engagement platform, has partnered with Medcare—one of the UAE’s premier healthcare providers—to successfully implement its automated communication solution. In their continuous quest to drive excellence, managing patient appointments and optimizing staff utilization emerged as key operational priorities. The collaboration has resulted in
NEWS DESK

Technology transforms patient care in the Healthcare sector

Healthcare is often accompanied by stress and anxiety, which can make the patient experience more burdensome. A seamless, stress-free journey from the moment a patient seeks medical attention can make all the difference in their overall healing journey. Thanks to cutting-edge technologies like AI, modern CRMs, and advanced Contact Center solutions, patient care is being
GCC NEWS DESK Saudi Arabia

Saudi German Health launches first-of-its-kind healthcare loyalty program Ahaleena

Saudi German Health (SGH) has launched Ahaleena – a first-of-its-kind loyalty program within the healthcare industry. The program offers rewards and benefits to patients who choose any of SGH’s medical facilities in KSA for their medical needs. This innovative program aims to reward patient loyalty and enhance their healthcare experience by offering exclusive benefits