Signed at Capacity Middle East 2025 Etihad Etisalat (Mobily), one of Saudi Arabia’s leading digital enablers in the technology, media, and telecom (TMT) sector, has extended its partnership with iBasis, a global leader in communications solutions for operators and digital players. The new
Telecom
A significant milestone in the telecom industry was reached between 12 of the most relevant telecom operators globally (América Móvil, AT&T, Bharti Airtel, Deutsche Telekom, Orange, Reliance Jio, Singtel, Telefonica, Telstra, T-Mobile, Verizon, Vodafone) and Ericsson, announcing the agreement to establish a joint vehicle to develop and monetize network Application
After implementing Enea’s voice firewall Telecom Egypt has reported a drastic reduction in scam calls after implementing Enea’s advanced voice firewall. Since deploying this cutting-edge technology, the primary telecom operator in Egypt has successfully eliminated over 90% of incoming calls with spoofed caller IDs from its network. Caller ID spoofing, a prevalent method
To Enhance Digital Customer Management Airtel Africa has initiated a strategic collaboration with WebEngage, a customer data and analytics platform, to transform its digital customer management. Airtel Africa’s partnership with WebEngage aims to leverage advanced technologies to enhance customer engagement and retention, reinforcing the company’s commitment to bridging the
Automotive, logistics, and O&G sectors to benefit greatly New research predicts a remarkable surge in global IoT eSIM connections, reaching nearly 1.3 billion by 2028, up from 165 million in 2024. This exponential growth is attributed to the emergence of advanced eSIM specifications, which offer enhanced flexibility for enterprises to remotely provision eSIM profile
Kuwait Telecommunications Company, one of the top telecom operators in Kuwait, has announced successful transformation of its customer support operations, resulting in an unprecedented 400% reduction in customer response time. The telecom company could bring in this major transformation with the seamless integration and deployment of the IT Service Management (ITSM)