Unifonic

NEWS DESK

Unifonic and Ideem Forge Strategic Partnership to Define Future of Digital Identity in GCC

News Desk 18/06/2026

Unifonic, the region’s leading AI-native CX Platform, has entered into a strategic partnership with Ideem to establish a secure digital ecosystem for enterprises across the Gulf Cooperation Council (GCC) with next-generation, passwordless authentication. Unifonic has established itself as

NEWS DESK

Unifonic acquires Segmentify to pioneer agentic marketing across MENA

News Desk 10/06/2026

Unifonic, an AI-native customer engagement platform purpose-built for enterprises and public sector organizations across emerging markets, today announced the acquisition of Segmentify, a leading AI personalization and behavioral intelligence platform serving enterprise retailers and e-commerce brands across EMEA. The acquisition marks Unifonic’s most decisive investment

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Unifonic showcases its Next-Gen CX Intelligence at Seamless Saudi Arabia 2025

News Desk 17/11/2025

Unifonic, a leading conversational AI platform and SaaS (Software as a Service) provider in the Middle East, showcases its latest innovations as its Silver Sponsor at Seamless Saudi Arabia. Taking place from November 17 to 19, 2025, at the Riyadh Front Exhibition & Conference Centre, the company unveils its agentic AI engine, Unifonic CX Intelligence. […]

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Unifonic obtains ISO 42001 certification, pioneering responsible AI governance in MENA region

PR News Desk 15/10/2025

Unifonic, a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East, obtained the prestigious ISO 42001 certification, an internationally recognised standard for Artificial Intelligence Management Systems (AIMS) integration. The certification is a testament to the company’s enhanced AI risk management capabilities and

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Redefining CX in MENA: Unifonic Joins Forces with HUMAIN and Groq at E3 2025

PR News Desk 29/09/2025

Unifonic, a leading AI powered omnichannel customer engagement platform and SaaS (Software as a Service) provider in the Middle East, announces its participation as the Platinum Sponsor of the E3 Customer Experience Conference 2025, scheduled to be held from September 29 to 30, 2025, at the JW Marriott Hotel Riyadh, Saudi Arabia.    The conference serves

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Unifonic Elevates Customer Voices at its Second Advisory Board

PR News Desk 10/07/2025

Unifonic, the leading conversational AI platform and SaaS (Software as a Service) provider in the Middle East, successfully convened its second Customer Advisory Board (CAB) meeting recently. The meeting discussed the future of customer experience in marketing and customer care, with a strong focus on how AI is transforming these experiences. The high-profile event was

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Unifonic participates in LEAP 2025, showcasing exceptional marketing campaigns

PR News Desk 10/02/2025

Unifonic, the leading conversations platform and SaaS (Software as a Service) provider in the Middle East, showcased its AI-powered conversational platform at LEAP 2025, which is being held from February 9 to 12, 2025 in Riyadh, Saudi Arabia. The innovative platform, designed to help elevate customer engagement and operational efficiency, reflects Unifonic’s ongoing

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Unifonic highlights AI-driven engagement solutions at 24 Fintech

PR News Desk 05/09/2024

Unifonic, a leading conversational AI platform and SaaS (Software as a Service) provider in the Middle East region, participated in the 24 Fintech event, which was held between September 3 and 5, 2024, at the Riyadh Front Exhibition and Convention Centre, Kingdom of Saudi Arabia (KSA), to highlight its AI-driven engagement solutions. These solutions, which […]

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Unifonic Elevates Regional Tech Landscape with Opening of New Office in Egypt

News Desk 13/06/2024

Unifonic, the leading conversational AI platform and SaaS (Software as a Service) provider in the MENA, opened its new office in Egypt, marking a crucial milestone in its regional expansion journey. Having proudly operated in Egypt since 2008, this investment reaffirms Unifonic’s ongoing efforts to enhance customer satisfaction by facilitating local support and innovative

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Unifonic is bringing Conversational AI to the UAE at Seamless Middle East 2024

News Desk 14/05/2024

Unifonic, the leading conversations platform, and SaaS (Software as a Service) provider in the Middle East, is showcasing its evolution towards conversational artificial intelligence (AI)-powered engagement solutions at Seamless Middle East 2024. During its participation, Unifonic is exhibiting its customer journey automation suite and is underlining its commitment to

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Saudi Minister of Communications and Information Technology visits Unifonic’s new headquarters in Riyadh

PR News Desk 04/04/2024

His Excellency Eng. Abdullah Alswaha, Minister of Communications and Information Technology of Saudi Arabia visited the new headquarters of Unifonic, a leading conversational AI platform and SaaS provider in Riyadh. The Minister’s visit to the Tamkeen Tower in Olaya District underscores the company’s leadership position in providing innovative solutions and

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Unifonic showcases the power of conversational AI to automate customer journeys at LEAP 2024

PR News Desk 04/03/2024

Unifonic, the leading conversations platform, and SaaS (Software as a Service) provider in the Middle East, is highlighting its evolution towards artificial intelligence (AI)-powered engagement solutions by showcasing its customer journey automation suite at LEAP 2024. The global technology event commenced on March 4, 2024, in Riyadh, Saudi Arabia, and will run until March

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Unifonic partners with MoEngage to deliver superior customer engagement solutions to customers

PR News Desk 22/01/2024

Unifonic, the leading omnichannel customer engagement platform in the Middle East and MoEngage, the leading insights-led customer engagement platform, have announced their strategic partnership. With this partnership, Unifonic will now be a part of the MoEngage Catalyst Partner program that aims at helping brands scale at speed. This partnership is a significant milestone