The Game LLC, the licensed operator appointed by the General Commercial Gaming Regulatory Authority (GCGRA) to manage The UAE Lottery, has partnered with Takalam, a leading AI-powered mental well-being platform, to support individuals at risk of developing unhealthy gaming behaviors. Together, we offer a dedicated mini-site at https://getsupport.takalamhere.com/, featuring valuable resources such as videos, articles, and unlimited free online counseling and coaching sessions.
This partnership aims to provide participants with comprehensive tools and personalized support for responsible gaming. Takalam’s confidential, user-friendly platform addresses mental health needs and helps individuals manage behavioral challenges while making informed decisions.
James Boyles, Group Director for Responsible Gaming said: “We are proud to collaborate with Takalam to further our commitment to players’ well-being and responsible gaming. This partnership underscores our dedication to providing players with access to mental health resources and fostering a safe, supportive lottery environment for all.”
Recognizing the importance of participant education in fostering responsible gaming, The Game has implemented a range of preventive measures and strategies designed to identify at-risk individuals early and provide necessary interventions before gaming behavior becomes problematic. These include age restrictions, self-exclusion programs, awareness campaigns, and geo-fencing. The initiatives aim to equip participants with the knowledge and resources they need to make informed decisions and cultivate healthy gaming habits.
“At Takalam, we were happy to respond to The UAE Lottery’s call to support their mission in promoting well-being within the Lottery industry. This initiative underscores the importance of recognizing when gaming begins to negatively impact mental well-being and offers support to help individuals regain balance. Takalam is committed to providing tools that proactively address mental health issues within various communities to create a healthier environment where mental health support is destigmatized and accessible,” said Khawla Hammad, Founder and CEO of Takalam.
If participants have concerns or questions about their own gaming patterns, Takalam offers a safe space for everyone, without the fear of compromising one’s privacy or confidentiality.
For more information on The Game’s Responsible Gaming initiatives, please visit www.theuaelottery.ae/Play-Responsibly.
