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The Federal Authority for Identity, Citizenship, Customs and Port Security has rolled out a new service that enables the automatic renewal of passports and Emirates ID cards for senior citizens and people of determination registered under the social support programme.
The initiative, known as the Taqdeer Package, removes the need for applications, appointments or in-person visits. It has been developed in coordination with the Ministry of Community Empowerment and forms part of the second phase of the UAE’s Zero Government Bureaucracy Programme, which aims to simplify public services and eliminate unnecessary procedures.
Under the new system, the authority will proactively track the expiry dates of passports and Emirates ID cards for eligible individuals. Documents approaching expiration will be renewed automatically, printed, and delivered directly to the beneficiary’s home before the existing documents expire.
In a statement issued on Tuesday, the authority said the initiative reflects its commitment to honouring senior citizens and people of determination, recognising their contributions and lifelong service to the nation. It also aligns with the UAE’s designation of 2025 as the Year of the Community.
The entire process is fully digital and requires no action from beneficiaries. Once the renewal is completed, individuals will be notified that their documents have been updated, after which an authorised staff member will deliver the new passport and Emirates ID to their residence.
According to the authority, the initiative has reduced the renewal process for this group from three steps to zero, providing what it described as a dignified, seamless and more humane service experience.
