Infobip

NEWS DESK

Infobip appoints Mirta Pađen Lee as Vice President of People

News Desk 12/10/2026

Global AI-first cloud communications platform Infobip announced the appointment of Mirta Pađen Lee as Vice President of People, effective October 1, 2026, supporting the company’s continued growth, organizational transformation and evolution into an AI-first business. The appointment comes as

NEWS DESK

Infobip predicts 7.3 billion Black Friday and Cyber Monday interactions as AI reshapes the 2026 shopping season

News Desk 08/10/2026

Global AI-first cloud communications platform Infobip predicts more than 7.3 billion customer interactions across Black Friday and Cyber Monday 2026, as AI and conversational channels transform how consumers discover products, receive offers and access support. New Infobip research also reveals that 63.2% of consumers have used an AI assistant or chatbot while shopping

NEWS DESK

Infobip launches SIM-based Number Verification to help telecom operators unlock new authentication revenue

News Desk 26/08/2026

Global AI-first cloud communications platform Infobip today launched its SIM-based Number Verification solution, helping telecom operators worldwide accelerate the adoption of SIM-based Number Verification through Network API aggregation and enterprise onboarding. The initiative helps mobile network operators (MNOs) create new authentication revenue opportunities while

NEWS DESK

Infobip research reveals businesses scaling AI-powered defenses to counter surge in automated fraud

News Desk 20/07/2026

New research from global AI-first cloud communications platform Infobip reveals a growing surge in AI-powered fraud and enterprise defenses. Analyzing billions of interactions globally, Infobip’s 2026 Fraud & Security Report highlights a year of dramatic contrasts. There have been record volumes of blocked fraudulent traffic alongside the rapid scaling of intelligent,

NEWS DESK

Infobip supports thousands of startups and scaleups through Startup Tribe Programme

News Desk 14/07/2026

Global AI-first cloud communications platform Infobip, which is celebrating its 20th anniversary this year, has supported thousands of startups and scaleups from over 120 countries in the first five years of its Startup Tribe Programme.   Infobip launched its Startup Tribe Programme in May 2021 to help mission-driven startups and scaleups to build and manage their

NEWS DESK

Infobip supports thousands of startups and scaleups through Startup Tribe Programme

News Desk 09/07/2026

Global AI-first cloud communications platform Infobip, which is celebrating its 20th anniversary this year, has supported thousands of startups and scaleups from over 120 countries in the first five years of its Startup Tribe Programme.   Infobip launched its Startup Tribe Programme in May 2021 to help mission-driven startups and scaleups to build and manage their

NEWS DESK

Infobip and Digitas Middle East signs expansion of their strategic partnership to Power AI-Driven Customer Engagement for Global Brands

News Desk 24/06/2026

The global AI-first cloud communications platform Infobip, today announced a partnership with Digitas, the Marketing Transformation arm of the Publicis Groupe, the world’s foremost communications agency holding group.   Under the partnership, Infobip and Digitas ME will build a joint service practice around the Infobip AgentOS platform, bringing together

NEWS DESK

Infobip ranked in top 25 of Fortune’s Europe’s Most Innovative Companies 2026

News Desk 19/06/2026

Global AI-first cloud communications platform Infobip has been ranked in the top 25 of Fortune’s Europe’s Most Innovative Companies 2026, marking a strong rise on this year’s list. The announcement was made at VivaTech in Paris. Last year, Infobip entered Fortune’s inaugural ranking at number 68. This year, it climbs to 16!   The Fortune

NEWS DESK

Infobip at 20: the AI era is here, and the next 20 years start now

News Desk 13/04/2026

Global AI-first cloud communications platform Infobip today marks the 20th anniversary of its founding. With Infobip AgentOS now live and agentic AI moving from pilot to production globally, Infobip is entering its most significant chapter in its history. Founded on 13 April 2006 by Silvio Kutić and Izabel Jelenić in Vodnjan, Croatia, with a €25,000 loan, Infobip […]

NEWS DESK

Infobip brings together more than 1,000 engineers and reaffirms strong focus on AI

News Desk 08/04/2026

AI-first cloud communications platform Infobip, which celebrates its 20th anniversary this month, brought together over 1,000 of its engineers from across the world for DevDays 2026, with the goal of strengthening AI competencies and exploring what it means to be an AI-first business.   The event showcased how teams across the business are using AI in their daily […]

NEWS DESK

Infobip Strengthens Saudi Arabia’s AI Ecosystem with In-Kingdom Data Centre Launch

News Desk 05/03/2026

Global AI-first cloud communications platform Infobip today announced the opening of its new data centre in Saudi Arabia, reinforcing its long-term commitment to the Kingdom’s fast-growing digital economy and positioning Infobip as a trusted partner for enterprises and government organisations requiring strict data sovereignty, security and regulatory compliance.

NEWS DESK

Infobip strengthens leadership to drive growth and innovation

News Desk 15/01/2026

Global cloud communications platform Infobip, today announced a series of key leadership changes, effective 1 January 2026, supporting the company’s rapid growth and innovation agenda. These appointments promote experienced leaders from within the company, reflecting Infobip’s commitment to nurture internal talent and aligning leadership with strategic goals to deliver

NEWS DESK

Frost & Sullivan names Infobip as a leader in CPaaS Radar report

News Desk 12/01/2026

Leading global communications platform Infobip has been recognized as a growth and innovation leader in Frost Radar™: Communications Platform as a Service (CPaaS) by Frost & Sullivan. Infobip stands out by enabling complex, cross-channel customer journey orchestration from one platform. Its AI-infused stack includes GenAI-powered chatbots, journey automation, and

NEWS DESK

Nissan and Infobip achieve 200% increase in engagement with AI-driven WhatsApp campaign

News Desk 13/11/2025

Nissan has redefined customer engagement by partnering with global cloud communications platform Infobip to pioneer a first-of-its-kind Agentic AI campaign. Nissan Kingdom of Saudi Arabia (KSA) leveraged Infobip’s newly launched Conversational AI Gamification, an AI-powered toolset that enables playful, immersive experiences across messaging channels. The

NEWS DESK

Ooredoo Kuwait and Infobip bring New Era of Conversation Customer Experience powered by Agentic AI

PR News Desk 06/10/2025

Ooredoo Kuwait, a leading telecommunications and ICT service provider, has partnered with Infobip, a global leader in cloud communications, to bring the Conversational Experience Orchestration Platform (CXOP) powered by Agentic AI to the Kuwaiti market. This strategic collaboration enables businesses to deliver next-generation customer engagement while positioning Ooredoo

NEWS DESK

Infobip named a Leader in 2025 Gartner® Magic Quadrant™ for Communications Platform-as-a-Service for the third consecutive year

PR News Desk 25/07/2025

Global communications platform Infobip has once again been named a Leader in the 2025 Gartner Magic Quadrant for Communications Platform-as-a-Service (CPaaS)1. This year the company is placed furthest in Completeness of Vision. Infobip views this third consecutive recognition as acknowledging its status as a global CPaaS powerhouse. Magic Quadrant2 reports

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Infobip brings voice calling to WhatsApp Business users

PR News Desk 21/07/2025

Global cloud communications platform today announced the launch of WhatsApp Business Calling, a new feature that enables businesses to make and receive voice calls via their WhatsApp Business numbers. This addition enhances Infobip’s omnichannel platform by delivering richer, real-time conversations within the messaging app used by millions worldwide. The feature

NEWS DESK

Infobip named among Top 75 in Fortune’s Europe’s Most Innovative Companies 2025

PR News Desk 19/06/2025

Global communications platform Infobip has been recognized among the top 75 companies in Fortune’s inaugural ranking of Europe’s Most Innovative Companies for 2025. It holds the position of number 68, placing it in the top 25% of all listed companies. This distinction reflects Infobip’s ongoing commitment to advancing Europe’s IT sector and digital

NEWS DESK

Infobip Unveils CXOP: The Next Generation of AI-Powered Customer Conversations

PR News Desk 11/06/2025

Global cloud communications platform Infobip today announced its Conversational Experience Orchestration Platform (CXOP) — a game-changing solution that places agentic AI at the heart of every customer interaction. CXOP enables brands to move beyond static, rules-based workflows to deliver dynamic, goal-oriented conversations across marketing, sales, and support — at

NEWS DESK

Oracle and Infobip Enhance Partnership to Deliver Global Conversational Experiences

PR News Desk 14/05/2025

Global cloud communications platform Infobip today announced that it has enhanced its partnership with Oracle to bring conversational experiences to businesses and brands globally. The new integration enables Infobip and Oracle customers and partners to access Infobip’s omnichannel services through Oracle Integration. Customers increasingly expect omnichannel