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Infobip at 20: the AI era is here, and the next 20 years start now

Global AI-first cloud communications platform Infobip today marks the 20th anniversary of its founding. With Infobip AgentOS now live and agentic AI moving from pilot to production globally, Infobip is entering its most significant chapter in its history. Founded on 13 April 2006 by Silvio Kutić and Izabel Jelenić in Vodnjan, Croatia, with a €25,000 loan, Infobip […]
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Infobip strengthens leadership to drive growth and innovation

Global cloud communications platform Infobip, today announced a series of key leadership changes, effective 1 January 2026, supporting the company’s rapid growth and innovation agenda. These appointments promote experienced leaders from within the company, reflecting Infobip’s commitment to nurture internal talent and aligning leadership with strategic goals to deliver
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Frost & Sullivan names Infobip as a leader in CPaaS Radar report

Leading global communications platform Infobip has been recognized as a growth and innovation leader in Frost Radar™: Communications Platform as a Service (CPaaS) by Frost & Sullivan. Infobip stands out by enabling complex, cross-channel customer journey orchestration from one platform. Its AI-infused stack includes GenAI-powered chatbots, journey automation, and
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Nissan and Infobip achieve 200% increase in engagement with AI-driven WhatsApp campaign

Nissan has redefined customer engagement by partnering with global cloud communications platform Infobip to pioneer a first-of-its-kind Agentic AI campaign. Nissan Kingdom of Saudi Arabia (KSA) leveraged Infobip’s newly launched Conversational AI Gamification, an AI-powered toolset that enables playful, immersive experiences across messaging channels. The
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Ooredoo Kuwait and Infobip bring New Era of Conversation Customer Experience powered by Agentic AI

Ooredoo Kuwait, a leading telecommunications and ICT service provider, has partnered with Infobip, a global leader in cloud communications, to bring the Conversational Experience Orchestration Platform (CXOP) powered by Agentic AI to the Kuwaiti market. This strategic collaboration enables businesses to deliver next-generation customer engagement while positioning Ooredoo
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Infobip named a Leader in 2025 Gartner® Magic Quadrant™ for Communications Platform-as-a-Service for the third consecutive year

Global communications platform Infobip has once again been named a Leader in the 2025 Gartner Magic Quadrant for Communications Platform-as-a-Service (CPaaS)1. This year the company is placed furthest in Completeness of Vision. Infobip views this third consecutive recognition as acknowledging its status as a global CPaaS powerhouse. Magic Quadrant2 reports
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Infobip brings voice calling to WhatsApp Business users

Global cloud communications platform today announced the launch of WhatsApp Business Calling, a new feature that enables businesses to make and receive voice calls via their WhatsApp Business numbers. This addition enhances Infobip’s omnichannel platform by delivering richer, real-time conversations within the messaging app used by millions worldwide. The feature
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Infobip named among Top 75 in Fortune’s Europe’s Most Innovative Companies 2025

Global communications platform Infobip has been recognized among the top 75 companies in Fortune’s inaugural ranking of Europe’s Most Innovative Companies for 2025. It holds the position of number 68, placing it in the top 25% of all listed companies. This distinction reflects Infobip’s ongoing commitment to advancing Europe’s IT sector and digital
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Infobip supports Qatar’s digital transformation with a locally hosted platform

Infobip, a global leader in cloud communications, supports Qatar’s digital transformation with locally hosted platform, leveraging Microsoft Azure Cloud infrastructure. This strategic move aims to empower Qatari businesses with advanced communication solutions designed to enhance customer engagement and streamline operations, while complying with Qatar’s framework on