Dubai’s Roads and Transport Authority (RTA) and Keolis MHI, the company responsible for operating and maintaining Dubai Metro and operating Dubai Tram, have been awarded the International Customer Experience Standard (ICSX 2019) for the passenger experience of Dubai Metro and Tram. The
RTA
RTA Earns 7-Star Intellectual Property Recognition for ‘Dubai Traffix’ Traffic Engineering Programme
Dubai’s Roads and Transport Authority (RTA) has obtained intellectual property recognition from the Global Benchmarking Network for its Dubai Traffix programme in traffic engineering, following its accreditation and classification within the seven-star category as one of the world’s most innovative best practices in this field. This achievement consolidates Dubai’s global
Dubai’s Roads and Transport Authority (RTA) has recorded marked improvements in taxi services, passenger comfort, and service standards, following the rollout of 28 development initiatives in 2025. These initiatives extended to taxi users, drivers, and franchise companies operating under RTA’s umbrella. These initiatives form part of RTA’s strategy to enhance quality of
Dubai’s Roads and Transport Authority (RTA), in collaboration with Majid Al Futtaim Properties, has inaugurated a 300-metre single-lane bridge on Sheikh Zayed Road, designed to accommodate up to 900 vehicles per hour. The new bridge provides direct access for motorists arriving from Abu Dhabi and Jebel Ali to Mall of the Emirates car parks. The […]
Dubai’s Roads and Transport Authority (RTA) has achieved the prestigious Five Star Wellbeing Audit Certification from the British Safety Council, recognising excellence in workplace mental health and employee wellbeing. This accolade underscores RTA’s commitment to adopting international best practices and fostering a healthy, sustainable work environment for employees.
Dubai’s Roads and Transport Authority (RTA) has been awarded the Test Maturity Model Integration (TMMi) certification in recognition of achieving Level 4 in relevant standards and practices. This achievement makes RTA the first entity in the UAE, and the first transport authority worldwide, to secure this distinction. RTA continues to lead in adopting global best […]
Dubai’s Roads and Transport Authority (RTA) will participate in the 7th AccessAbilities Expo 2025, to be held under the patronage of His Highness Sheikh Ahmed bin Saeed Al Maktoum, President of the Dubai Civil Aviation Authority, Chairman of Dubai Airports, and Chairman and Chief Executive of Emirates Airline and Group. The event will run from […]
Dubai’s Roads and Transport Authority (RTA) has achieved a series of remarkable results in managing bus operations by harnessing big data, advanced analytical tools, artificial intelligence, and continuous machine learning, together with the automation of related technologies across the wider public transport network. Marwan Al Zarooni, Director of Buses at RTA’s Public
The 119th open auction for exclusive vehicle number plates organised by Dubai’s Roads and Transport Authority (RTA) on Saturday, 27 September, generated total revenues of AED97.95 million. The super plate (BB 88) secured the highest bid at AED14 million, followed by plate (Y 31) at AED6.27 million, plate (M 78) at AED6 million, and plate […]
Dubai’s Roads and Transport Authority (RTA) has approved a comprehensive regulatory framework for the operation of autonomous heavy vehicles for logistics transport in the Emirate of Dubai. The framework covers all regulatory standards governing the activity, including licensing procedures, assessment of initial operational trials, technology requirements for the vehicles,
UAE Dubai is accelerating its push toward becoming a global leader in driverless mobility with two landmark agreements signed by the Roads and Transport Authority (RTA) with Emaar Properties and Al-Futtaim. The partnerships will transform Dubai Festival City and Creek Harbour into the emirate’s first Autonomous Transport Zone, serving as testbeds for cutting-edge
Baidu’s Apollo Go, WeRide and Pony.ai have been granted permits by Dubai’s Roads and Transport Authority (RTA) to conduct autonomous driving trials on the emirate’s roads, enabling the companies to begin deploying their vehicles for on-road testing across urban Dubai. With this step, RTA adds a new dimension to Dubai’s public transport ecosystem through its […]
Dubai’s Roads and Transport Authority (RTA), in collaboration with Keolis MHI (responsible for the operation and maintenance of Dubai Metro and operation of Dubai Tram), continues to promote operational excellence through a Risk Assessment Training Programme delivered in partnership with Bureau Veritas. The initiative embeds risk awareness as a unified culture shared by
Dubai’s Roads and Transport Authority (RTA) is participating in Ru’ya – Careers UAE 2025, taking place from 23 to 25 September, where it will offer 100 career opportunities for promising Emirati talent. The event provides a vital platform for government and private entities to connect with jobseekers and support the empowerment of national talent. This […]
Dubai’s Roads and Transport Authority (RTA) has announced the launch of the smart reporting service Madinati via “Mahboub” chatbot on WhatsApp. The service allows Dubai’s residents and visitors to conveniently report damage related to infrastructure and public transport facilities across the emirate, including right-of-way, pavements, bus shelters, traffic signals,
Dubai’s Roads and Transport Authority (RTA) is offering 90 distinctive 2, 3, 4 and 5-digit vehicle plate numbers from the codes (AA, BB, K, L, M, N, P, Q, T, U, V, W, X, Y, Z). Among the highlights are the super numbers (BB 88) and (BB 777). The 119th Open Auction will be held […]
Dubai’s Roads and Transport Authority (RTA) has announced an installation plan for several battery-swapping stations for electric bikes in strategic operational zones and locations across the emirate. The plan will be developed in collaboration with Terra Tech Ltd, a MENA-based B2B micro-mobility tech start-up that specialises in developing battery-swapping stations. This
Dubai’s Roads and Transport Authority (RTA) recently organised a hackathon titled “Generative AI Meets Open Data,” which attracted the participation of more than 70 students from various colleges and universities across the UAE. The event was organised by RTA’s Public Transport Agency in coordination with the Corporate Technology Support Services Sector and the Strategy
Dubai’s Roads and Transport Authority (RTA) completed two pedestrian bridges on Sheikh Rashid Street and Al Mina Street as part of Al Shindagha Corridor Improvement Project. RTA also constructed six pedestrian and cyclist bridges across key streets in Dubai. Five of these bridges are scheduled to open before the end of this year, with the […]
Dubai’s Roads and Transport Authority (RTA) organised a workshop entitled “Legal Aspects for Licensing Service Providers”, which covered rights, obligations, responsibilities, legislation, and compliance requirements for customers visiting service centres to complete power of attorney, vehicle, and number plate transactions. The virtual workshop was attended by 69





























