Photo Credit : WAM
The Ajman Municipality and Planning Department has introduced a unified digital service that allows customers to cancel all types of rental contracts automatically once both parties approve the request.
The new service removes the need to submit documents, undergo staff review or complete additional procedures. It is designed to eliminate 100 percent of bureaucratic steps while improving service efficiency and enhancing the customer experience.
Abdulrahman Mohammed Al Nuaimi, Director-General of the Ajman Municipality and Planning Department, said the service is part of the department’s efforts to develop Ajman’s rental services ecosystem and simplify the customer journey.
He explained that bringing all digital contract cancellation procedures under one service will reduce requirements and help customers complete transactions more quickly.
“Once both parties approve the cancellation digitally, the request is completed automatically and instantly without attachments, additional procedures or human intervention,” Al Nuaimi said.
Yousuf Mohammed Al Shaiba Al Nuaimi, Executive Director of the Rental Regulation Sector, said the department continues to adopt digital solutions to improve operational efficiency and deliver more flexible and innovative services.
The service is available through the Tasdeeq system on the department’s website. Customers can submit cancellation requests at any time and from any location. Once both parties provide digital approval, the contract cancellation is processed automatically.
For enquiries, feedback or additional information, customers can contact the Ajman Contact Centre on 80070.
