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Middle East

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Exotel Launches ‘Harmony’ in the Middle East, Expanding Agentic AI-Led Customer Experience Platform across the Region

As enterprises across the Middle East fast-track AI adoption in customer experience, Exotel has announced the regional launch of Harmony, its AI-powered, human-assisted CX orchestration platform. The launch was unveiled by Sachin Bhatia, Co-Founder & Chief Growth Officer, Exotel, during his address at IDC CIO Summit – Middle East, marking the company’s strategic
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Synarchy Consulting and Mordor Intelligence Forge Strategic Alliance to Power Evidence-Based Consulting Across the Middle East and Africa

Synarchy Consulting, a Dubai-based advisory firm focusí on strategy, digital transformation and AI, has announced a strategic alliance with Mordor Intelligence, a global market intelligence and research firm. The partnership combines Synarchy’s regional execution experience with Mordor’s extensive research portfolio—more than 26,000 reports across 100+ industry segments—to
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LG ELECTRONICS SHOWCASES AI-POWERED HOME SOLUTIONS TAILORED FOR THE MIDDLE EAST AND AFRICA

LG Electronics (LG)  introduced a comprehensive lineup of AI-powered home solutions tailored for the Middle East and Africa (MEA) at LG InnoFest 2026 MEA, which took place in Abu Dhabi from February 3-5. Under the theme “Innovation, Forward Together,” the exhibition highlighted  LG’s latest developments across clothing care, kitchen, built-in kitchen and total cleaning
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FTI Consulting Builds Healthcare Advisory Capability in the Middle East With Addition of Two Senior Hires to Strategy & Transformation Practice

FTI Consulting, Inc. (NYSE: FCN) today announced the expansion of its Strategy & Transformation practice in the Middle East with the appointment of healthcare experts Oussama Nicolas and Tara Makarem as Senior Managing Directors in the firm’s Corporate Finance & Restructuring segment. In their role at the firm, Mr. Nicolas and Ms. Makarem will co-lead […]
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Hexnode Upgrades Genie AI with Conversational Capabilities and Automated Fixes for Middle East Organizations

Hexnode today announced a major upgrade to Hexnode GenieAI, its AI-powered assistant designed to simplify and accelerate endpoint management operations across organisations in the UAE, a global leader in AI adoption where nearly 60% of the workforce now uses AI tools, driving demand for intelligent, automated IT systems The enhanced Genie AI introduces a conversational
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Arcera Life Sciences Convenes Global Healthcare Leaders in Abu Dhabi to Accelerate AI-Powered Healthcare Transformation Across the Middle East and beyond

Arcera Life Sciences (“Arcera”), a global life sciences company headquartered in Abu Dhabi, today convened a distinguished gathering of global academic, government and industry leaders at New York University Abu Dhabi (NYU Abu Dhabi) to help shape how Artificial Intelligence can be applied responsibly and effectively to transform healthcare across the Middle East region
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UAE Undersecretary Ministry of Foreign Trade opens London Business School’s Middle East Conference on the region’s expanding global role

At a time of rapid geopolitical, economic and technological change, senior government leaders, business executives, and academics convened in Dubai this week for London Business School’s (LBS) Middle East Conference 2026. Hosted in in partnership with the Gulf Association and opened with a keynote from H.E. Fahad Al Gergawi, Undersecretary Ministry of Foreign Trade UAE,
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Alfa Laval Middle East Receives “Trailblazer of Dairy Processing” Award at the Global Dairy Innovation Conference 2026

Alfa Laval Middle East received the prestigious Trailblazer of Dairy Processing award yesterday at the Global Dairy Innovation Conference (GDIC), held this week in Dubai. The award recognizes organizations that are redefining the future of dairy through solutions that deliver measurable impact on customer wellbeing, operational excellence, and long‑term value creation.
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Metal Park and EMSTEEL Sign Strategic MoU to Advance Value-Added Steel Processing in the Middle East

Metal Park and EMSTEEL Group (ADX: EMSTEEL), one of the region’s largest publicly traded steel and building materials manufacturers, have signed a strategic Memorandum of Understanding (MoU), marking a significant milestone in the evolution of the region’s downstream steel industry. The agreement brings together EMSTEEL’s industrial manufacturing capabilities with Metal
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WSO2 Advances Industry Solutions and Vendor Consolidation Initiatives to Power Smart Government, Fintech, Digital Health, and Large Enterprises

WSO2 has announced a sharpened, solutions-led focus to support large organizations accelerating smart government, fintech and digital health transformation programs. Building on its established platforms and solution portfolio, the company is increasing its industry alignment in high-potential regions, such as the Middle East, where national digital strategies and
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NOVO NORDISK HOSTS IDOL SUMMIT TO RETHINK WEIGHT-MANAGEMENT COMMUNICATION TOGETHER WITH DIGITAL AND KEY OPINION LEADERS

Novo Nordisk successfully concluded the iDOL Summit: Reimagining Weight Management with Digital Opinion Leaders, held between 27–28 January in Dubai. As the first summit of its kind initiated by a pharmaceutical company in the Middle East and Africa, the event brought together digital opinion leaders, healthcare professionals, media representatives, digital creators and