Dubai’s Roads and Transport Authority (RTA) has announced the launch of the smart reporting service Madinati via “Mahboub” chatbot on WhatsApp. The service allows Dubai’s residents and visitors to conveniently report damage related to infrastructure and public transport facilities across the
In phased rollout WhatsApp is introducing paid subscriptions, promoted channels, and advertising within its Updates tab, marking a significant expansion of the platform’s business model while keeping private messaging untouched. The new features will appear only in the Updates tab, which houses both Status posts and Channels. The company stated that the changes are
Says Co-Founder Karthik Jagannathan As digital tools reshape how businesses connect with customers, companies offering solutions must navigate a fast-evolving technology landscape. In this exclusive interview on the sidelines of CX & Loyalty Summit 2025 in Dubai, Karthik Jagannathan, Co-Founder and CEO of Gallabox – a no-code WhatsApp-led customer engagement platform –
Braze (Nasdaq: BRZE), the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, has helped Floward, the go-to online destination for flowers and gifts delivery in MENA and the UK, strengthen their customer engagement and conversion rates, particularly through WhatsApp. Floward has successfully completed campaigns using Braze Canvas, the
The Empire State Building (ESB) today unveiled a street-to-Observatory takeover for fans in New York City, in partnership with WhatsApp, that featured an appearance from Mercedes-AMG PETRONAS F1 Team driver Lewis Hamilton, to celebrate WhatsApp’s rapid growth in the United States, dynamic light show, and a street-side F1 car demonstration down New York City’s
For Corporate Tax Registration In The UAE Finanshels.com, a Dubai-based automated accounting and tax operations startup, has unveiled an AI-powered WhatsApp bot to facilitate corporate tax registration in the UAE. The bot simplifies the UAE corporate tax registration process to a four-document upload, completed in under five minutes—a significant departure from the















